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在质保期内，我公司对设备出现的质量问题进行无偿修复或更换。对设备软件负责免费升级和维护。设有24小时质量信息反馈热线，24小时接受用户反馈意见，负责及时响应、处理问题和组织技术服务。对设备运行情况建立专门档案，定期进行跟踪了解。并定期向使用单位征求设备运行意见，需要时派技术人员解决出现的问题并对运行人员提供技术指导，确保设备安全运行。
During the warranty period, our company will repair or replace the quality problems of the equipment free of charge. Responsible for free upgrade and maintenance of equipment software. There is a 24-hour quality information feedback hotline, which accepts user feedback 24 hours a day, and is responsible for responding in a timely manner, dealing with problems and organizing technical services. Establish special files for the operation of the equipment, and conduct regular follow-up and understanding. And regularly solicit equipment operation opinions from the user, and when necessary, send technicians to solve problems and provide technical guidance to the operators to ensure the safe operation of the equipment.
